What is a variation?
A variation is a formal application to the CMS to adjust your maintenance amount based on specific circumstances not captured by the standard calculation.
Variations can increase or decrease the maintenance amount. They must be applied for — the CMS will not grant one automatically.
How to apply
To apply for a variation, contact the CMS on 0800 171 2345. They will send you a variation application form. The CMS will investigate and decide whether to grant the variation — the process typically takes 2-4 months.
💡Tip: CMS agents vary widely in quality. If you receive incorrect information, unhelpful responses, or feel the agent doesn't understand your situation — hang up and call back. A different agent will often give a completely different experience. Always note the date, time, and name of who you spoke to.